The Agent Experience
Where others see risk, we see opportunity. When others say it can’t be done, we say we won’t rest until we help you find a solution. We created our business to serve you and your clients better than either of you have been served before and we continue to innovate to ensure that we can always meet your needs.
Working with Vault
Simply put, we’re easy to do business with. For starters, we’re highly responsive. You won’t find yourself waiting on hold or experiencing long turnaround times and annoying complications when all you need is a straightforward answer.
Our industry-leading technology is intuitive to use, lets you quote in minutes and provides full visibility into the status of your quotes at every stage. The result: Your customers are taken care of quickly, and you’re back to serving other clients—and finding new ones—in no time.
What’s at the heart of how we operate? Common sense. In place of red tape you get flexibility and humanity; smart, experienced leadership,and an unwavering commitment to doing things differently.
“Vault has quickly emerged as a marketplace we can trust in the High Net Worth space. We have a trusted relationship with our business development manager and underwriting team and have found the accuracy and speed in turning around a quote to our office is unmatched by others in the marketplace. The simplicity of doing business with Vault has been wonderful.”
– New Jersey Agency Partner
Exceeding service expectations
“The communication and assistance we receive from your staff always exceeds our expectations, and your underwriters are quick to offer solutions or recommendations to better assist in marketing our clients.”
– Florida Agency Partner
We continue to expand our coverage areas and solutions. Vault Reciprocal Exchange, our standard admitted market, currently serves customers in 17 states, and we are adding new territories all the time.
If we aren’t in your state yet or if, say, you have customers with homes that don’t necessarily fit into a nice, neat box, Vault Custom might be for you. Vault Custom is an Excess & Surplus (E&S) lines solution that allows for the flexibility of an E&S market while maintaining access to the same exceptional customer service, claims team, state-of-the-art systems and simple billing options we provide every agent and customer.
Confidence in our team
“I love you guys! You’re fantastic to work with and make my job so much easier. Because you took another look, I’ve just sold this package. It’s so nice to have an underwriter who will work with me!
– Pennsylvania Agency Partner