About Vault Insurance

 

Reducing risks to protect what matters most cherished moments, family memories, and priceless legacies.

Our Mission

Vault offers high net worth personal insurance and customized solutions for individuals and families. We’re not just insuring assets, we’re reducing risks with data-driven technology to protect what matters mostcherished moments, family memories, and priceless legacies. ​

Our Values

 

1. Delivering Exceptional Service

We aim to create an exceptional experience at every touchpoint, going above and beyond expectations. We prioritize efficient, thoughtful solutions to meet the needs of our customers.

2. Driving Innovation

We believe our unique business model, tailored to affluent individuals and families, enables us to respond to market conditions and drive industry change by solving problems with new, creative solutions and technology.

3. Creating Genuine Connections

We commit to creating personal relationships at every level, from customer to broker, from employee to leadership.

4. Working Together, Growing Together

We know our employees are the heart of our business, and when we work together, we grow stronger as a company. We value our team and support their long-term success.

 

Our Vision

We will drive industry change by solving problems with custom insurance solutions and technology to create an exceptional customer experience, improving underwriting and sustaining profitable growth.

Our Leadership

 

Scott Carmilani
Executive Chairman & Chief Executive Officer

Scott previously worked at AIG from 1987 to 2002, where he held a series of underwriting and management positions. In early 2002, he moved to Bermuda to oversee and manage AIG’s investment in Allied World (AWAC). Scott became President in 2004, then added Chief Executive Officer in 2005, ultimately becoming Chairman, President, and CEO until Allied World was acquired in 2017 by Fairfax Financial Services. He then assumed the title of President of Strategy & Distribution for the Fairfax Insurance entities until he retired in 2020.

Paul Bassaline
Chief Financial Officer

Paul was formerly CFO of Tower Hill Insurance Group, one of the largest P&C companies in the state of Florida, and CFO of Crum & Foster, a large national P&C insurer that is part of the Fairfax Financial Holdings Group.

Stephen Russell
EVP & Head of Insurance

Stephen has held executive positions at TRUE, Tower Hill Insurance Group, and American Modern Insurance Group. His expertise is in building profitable growth strategies, product development, and over-all risk management. Stephen is also an accredited actuary.

Christopher Flanagan
Chief Information Officer

Christopher has extensive experience transforming and modernizing technology teams and capabilities. He most recently spent 13 years at Prudential, within their insurance & asset management organizations. A 25-year technology veteran, Christopher has held practitioner and technology leadership roles in tech start-ups, consulting & advisory organizations, and in insurance technology.

Reza Khan
President of Commercial Lines

Prior to joining Vault, Reza served as CEO of Ryan Specialty Group MGUs with a focus on financial lines (Cyber, D&O, and E&O). Before RSG, he led Allied World’s Programs division. Earlier in his career, he held executive underwriting, distribution, and marketing positions at several U.S. MGUs and insurers.

Our Team

Vault is comprised of passionate, dedicated, and highly skilled team members committed to delivering exceptional service at every touchpoint. From our Concierge team as your first point of contact to our Business Development Managers out in the field working with our partners, we are committed to making insurance a simple and personable experience.

Learn more about our Vault Team and career opportunities:

Learn More

Our Story

Our Executive Chairman and CEO, Scott Carmilani, saw a gap in the insurance space. As an accomplished insurance industry veteran, he noticed high-net-worth homes were not being delivered an exceptional, luxury product tailored to their specific needs. He pulled together some of the best in the industry to bring the idea to life.

Vault began in 2017 with 9 employees who worked together in the close quarters of an Airbnb residence in St. Petersburg, FL. Driven by the vision that insurance does not have to be difficult to understand with black-and-white coverage, they began to shape our core values and mission: to protect what matters most, our customer’s homes, memories, and legacies. Providing superior coverage that starts with a blank canvas and is crafted with expertise.

By 2018, only one year later, Vault had grown so much we expanded to a full office in downtown St. Pete, which remains the Vault headquarters today.

Now, Vault has become one of the top insurers for excess and surplus insurance in the US. Our company has expanded to 3 offices: New York City, NY, West Palm Beach, FL, and St. Petersburg, FL. We have grown to nearly 300 employees and added a Commercial Lines division.

We are incredibly proud of our rapid growth as an industry leader, thanks to our unique business model centered on custom solutions for affluent individuals, our accomplished leaders, and our team of talented and passionate employees.

Learn what sets Vault apart and why our partners and customers choose us:

The Vault Difference

Financial Strength 

Vault is rated A- (Excellent) by AM Best for our financial strength. We also retain an A+ reinsurer panel rating for our conservative reinsurance protection. Our company growth is fueled by technology investments, strong underwriting, data analysis, and an unrivaled business model emphasizing flexible, bespoke policies. We hold a prudent approach to financial management and maintain ample capital to insure complex risks. 

Featured Articles

Read our 2023 Industry Trends Report

The world is getting riskier.
The insurance industry is facing new, immense challenges. And customers are experiencing increased devastating damages and losses. Risk education and mitigation have become the first line of defense. The research presented here highlights how these challenges are impacting the industry and customers. Our goal is to educate how best to mitigate these risks and protect their legacy.

Read the Report

Ready to Work with Us?

For potential customers with homes valued over $2 million, request a proposal:

For agents and brokers looking to partner with us, submit your application:

 

Become a Vault Agent